CHRISTMAS MESSAGE

Orders placed by 11th December will be guaranteed to be delivered by 23rd December at the latest.

Orders placed after then MAY be delivered on or before 23rd December but there will be no guarantee.

No orders will be despatched after 21st December. This will ensure they are not delayed or held somewhere over the Christmas shut down.

Deliveries will start again on 5th January and the back log cleared as soon as possible

Welcome to the refreshed NHS Forms, Print, Exemptions, Cards and EHIC Contract online ordering portal provided by Xerox.

The portal functionality remains unchanged and you should have access to the same catalogues and Ordering Organisations as before.

Should you have any issues please contact us on nhsorders@xerox.com

Due to data protection requirements a mandatory password change every 3 months has been implemented for registered users of the portal. You will be advised when it is time to renew your password. Please ensure all passwords are secure.

Reminder

You should not share your login details with anyone. If you need additional users registering, please email the contact centre at nhsorders@xerox.com to obtain a registration form.

When you place an order for FP10SSSpecimen, please email nhsorders@xerox.com with your order number to ensure you order is processed.

There is currently an intermittent fault with the telephone lines. Please email your enquiries to nhsorders@xerox.com and they will be answered immediately, Thank you.

National Patient Safety Alert - Steroid Emergency Card to support early recognition and treatment of adrenal crisis in adults

A National Patient Safety Alert has been issued asking providers to ensure all eligible patients with adrenal insufficiency are issued with a new Steroid Emergency Card; and that processes are put in place to check if a patient has a Steroid Emergency Card if presenting very unwell to emergency services or emergency departments, or undergoing elective/emergency surgery, or other invasive procedures. This card can be ordered after August 18th.

Ordering is through usual mechanisms ie secondary care is through the NHSforms portal and Primary care is through Primary Care Support England.

If the order needs to be raised through NHS Forms you may need to raise a Non-Catalogue Requisition in Oracle, selecting supplier as XEROX, and a requisition can be raised for the order with NHS Forms.

Further clinical information and links can be found here: https://www.endocrinology.org/adrenal-crisis